Shipping Policy

Order Processing

All orders are processed within 1–3 business days. Orders placed on weekends or holidays will be processed on the next business day. During peak seasons, processing times may be slightly extended.

Shipping Methods

Standard Shipping

• Estimated delivery time: 7–15 business days

• Shipping fees are calculated at checkout based on destination and product weight.

Express Shipping

• Estimated delivery time: 5–10 business days

• Shipping fees are calculated at checkout.

Delivery times are estimates and do not include order processing time. Actual delivery may vary due to customs, weather, or local courier delays.

Shipping Areas

We ship to most countries and regions worldwide. Some locations may be restricted due to logistics limitations.

Order Tracking

Once your order is shipped, you will receive an email with a tracking number. If your tracking information has not updated for an extended period, please contact us within 15 days.

Customs & Duties

Import taxes or customs duties may apply depending on your country’s regulations. These charges are the responsibility of the customer.

Incorrect Address

Nangoso is not responsible for failed deliveries caused by incorrect or incomplete shipping information. Please double‑check your address before submitting your order.